Retail Security
Doormen, store detectives and centre security against theft, vandalism and disruption in retail.
Shoplifting, aggressive customers and recurring disruptions put a strain on retail – while the shopping atmosphere should remain open and pleasant. We deploy visible and covert security staff, tailored to location, product range and footfall, protecting goods, staff and customers.
Our doormen provide presence in the entrance area, security patrols cover sales floors and shopping centres, and store detectives observe discreetly and support the investigation of specific suspected cases. The focus is on objective conduct and clearly coordinated procedures.
We relieve your staff in difficult situations and support the enforcement of your house rules. We adapt deployment times and staffing to opening hours, peak trading days and promotions – including for multiple branches in a joint deployment plan, as for dm, Douglas or Lacoste.
Scope of services
- Doormen and visible security presence at entrances
- Store detectives for observation and investigation of suspected cases
- Security patrols on sales floors and in shopping centres
- Support in conflicts with customers or visitors
- Enforcement of house rules within the scope of the assignment
- Patrols of ancillary and outdoor areas
- Documentation of incidents and forwarding of relevant information
- Deployment planning for promotion days and increased footfall
Typical areas of application
- Branches and department stores
- Shopping centres and arcades
- City-centre locations
Further services in Security
View all- Property ProtectionProtection for your buildings and facilities – with guard tour systems and trained staff.
- Industrial SecurityPreventive security for companies, employees and operational processes.
- Construction Site SecurityProtection of your property on the construction site – especially outside working hours.
- Gatekeeper & ReceptionProfessional, courteous staff for the best first impression of your company.
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